URBANAUTOMOTIVE INC.
Home Services Brands We Service ADAS Calibration Auto Theft Prevention About Core Values Easy Financing Order Tires Reviews Podcast Careers Contact
Call 905-845-3531 Text Us
Home / About

Family-Run Auto Repair in Oakville

Trusted. Respected. Recommended. Serving Oakville since 2004

Urban Automotive prides itself on being your go-to resource for car maintenance and repair in Oakville. As a family-owned and operated business, we bring an exceptional blend of expertise, commitment and community spirit to the table.

Founded by Michael Urban, an RSE-certified professional with a penchant for quick wit and quality bourbon, we have served Oakville residents with top-tier auto service going on three decades. Our team carries a cumulative 150 years of experience across domestic, import and luxury vehicles.

We believe in fixing cars and building relationships. We keep in constant communication through our text message service, giving you real-time updates on your vehicle, and our digital vehicle inspections use photos and video so you can see exactly what is going on with your car.

The family-run Urban Automotive team outside their Oakville shop
The Facility

Everything the dealership can do. And more.

Cutting-edge equipment

A spacious service area with modern diagnostic tools, including a 19-ton alignment rack.

Green electric shuttle

Our complimentary shuttle is a 2025 Fiat 500e, so we get you around Oakville cleanly and quietly. We use Uber when it is more convenient.

After-hours pickup

Grab your vehicle after hours with our secure online payment link and easy, contactless lockbox.

The Customer Oasis

A customer-friendly lounge with free Wi-Fi, charging stations and the best free coffee in Oakville.

36-month warranty

Workmanship and parts covered for 36 months or 60,000km through our TechNet affiliation, honoured at over 12,000 shops across North America.

Local and community-first

Proudly local, and proud to support the Oakville Food Bank. Founder Michael Urban even wrote the bestseller You Auto Know: Chronicles of the Grease Guru.

Around the Shop

Real people. Real shop. Real Oakville.

The Urban Automotive team with the Grey Cup at their Oakville shop
The Urban Automotive team with their branded car outside the Oakville shop
Charging the Urban Automotive 2025 Fiat 500e electric shuttle in Oakville
A playful sign in the Urban Automotive shop window in Oakville
Urban Automotive team business cards, proudly local since 2004
Urban Automotive Oakville location in the evening
Meet the Team

The people behind Urban Automotive.

A cumulative 150 years of experience, and the friendly faces you will see when you visit our Oakville shop.

Mike Urban, Founder / Owner at Urban Automotive in Oakville

Mike Urban RSE

Founder / Owner
Derek Elliott, Chief Operations Officer at Urban Automotive in Oakville

Derek Elliott

Chief Operations Officer
Greg Rollins, Customer Experience Specialist at Urban Automotive in Oakville

Greg Rollins

Customer Experience Specialist
Andrew Douglas, Shop Foreman at Urban Automotive in Oakville

Andrew Douglas RSE

Shop Foreman
Mark Borges, Senior Technician at Urban Automotive in Oakville

Mark Borges

Senior Technician
James Sullivan, Automotive Technician at Urban Automotive in Oakville

James Sullivan RSE

Automotive Technician
Alex DaSilveira, Senior Apprentice at Urban Automotive in Oakville

Alex DaSilveira

Senior Apprentice
Dylan DaSilveira, Apprentice at Urban Automotive in Oakville

Dylan DaSilveira

Apprentice
Ahmad Akmad, Apprentice at Urban Automotive in Oakville

Ahmad Akmad

Apprentice
Amy Urban, Administration / Support at Urban Automotive in Oakville

Amy Urban

Administration / Support
Liz Wilson, Accounting at Urban Automotive in Oakville

Liz Wilson

Accounting
Kkochi Urban, Head of Security at Urban Automotive in Oakville

Kkochi Urban

Head of Security
Nina, Urban Automotive's original Head of Security, a husky wearing a blue Urban bandana
Nina · 13 years of service
Kkochi, Urban Automotive's current Head of Security, beside the branded shuttle in Oakville
Kkochi · on duty today
Head of Security

A passing of the torch.

For 13 years, our Head of Security was a gentle soul named Nina. She greeted customers, supervised the shop and made Urban feel like home for more than a decade.

These days the badge belongs to Kkochi, who inherited the role and takes it just as seriously, bow tie and all. A little piece of Urban history, and a reminder that this shop has always been about more than cars.

Welcome to the Urban Automotive family.

We are committed to your satisfaction with personalized service that always puts safety first. We build personal relationships so you feel like a friend rather than a processed number, through honesty and integrity with every service we offer.

Our Core Values